I help businesses keep their customers from slipping into the void.

I help businesses keep theircustomers from slipping into the void.

I help businesses keep theircustomers from slipping into the void.

Hey, my name is Lucy Bloomfield.

I built my own eCommerce business from 0 to 10,000 customers, with 40% customer retention, in just 18 months. Now I help other businesses build brands their customers love and keep purchasing from, again and again.

Most businesses focus on acquiring more and more customers and while this is important to your growth, so is nurturing your existing customers.

That’s where I step in.

I help businesses do business better

I write about what I do

Want to make your customers happier?

Let’s talk about what you’re doing to serve your existing customers and how I can improve their experience (and your business).