Customer Retention

Win back your clients in a big way.


IME Natural Perfumes is a natural perfume company who sell incredible scents that inspire any feeling you want. My task while working with them was to re-engage their existing customers, increase revenue and increase their conversion rate on their website.

IME Natural Perfumes Lucy Bloomfield Website Optimisation
Website Optimisation

Load and convert faster.


IME Natural Perfume had a slow-loading, badly designed site when I first worked with them. Together, we designed a website that not only made it easy for potential customers to find what they were looking for, but also worked to convert them.

IME Natural Perfume Marketing Campaign
Marketing Campaigns

Re-engage your customers.


My client had enough previous customers to warrant running a marketing campaign that incentivised them to interact with brand again and ultimately, purchase perfumes once more.

Read the case study
IME Natural Perfume Marketing Campaign Triple Sales Lucy Bloomfield
IME Natural Perfume Lucy Bloomfield
Email Marketing

Capitalising on opportunity.


IME Natural Perfume had never used focused email marketing to increase their revenue and customer retention. In 2017, I helped them to run multiple email campaigns that were hugely successful.

Revenue tripled

with each of my projects

4.2% conversion rate

Store-wide