My name is Lucy Bloomfield and I help businesses increase their customer retention.

I built my own eCommerce business from 0 to 10,000 customers, with 40% customer retention, in just 18 months. Now I help other businesses build brands their customers love and keep purchasing from, again and again.

Most businesses focus on acquiring more and more customers and while this is important to your growth, so is nurturing your existing customers.

That’s where I step in.

I use clever digital strategy and streamlined internal processes to help your business increase its...




Get to know me

I help businesses do business better

IME Natural Perfume

IME Natural Perfume wanted to increase their revenue and retention rate. I helped them do both with clever digital strategy.

Full Filled Co

Full Filled Co needed help with cold-traffic landing pages and re-engaging an existing customer email list. I helped them do it.

The Chocolate Yogi

The Chocolate Yogi had a clunky and difficult to navigate site. I helped them clean it up and improve their conversion rate.

Want to make your customers happier?

Let’s talk about what you’re doing to serve your existing customers and how I can improve their experience (and your business).